At Rootsy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

 

1. Information We Collect:

Personal Information: When you place an order or register on our Shopify website, we may collect personal information such as your name, email address, shipping address, phone number, and payment details.

Browsing Information: We automatically collect certain information about your device, browser, and browsing activities on our Shopify website, including IP address, browser type, pages visited, and session duration.

Cookies: We use cookies and similar tracking technologies on our Shopify website to enhance your browsing experience, analyze website traffic, and personalize content and advertisements.

2. How We Use Your Information:

a) We use the information we collect to process your orders,fulfillyour requests, and provide customer support.

b) Our marketing agency may use your information toanalyzewebsite traffic, monitor the effectiveness of marketing campaigns, and personalize advertisements.

c) We may use your email address to send you order updates, promotional offers, and newsletters. You can opt out of receiving marketing emails at any time.

d) We use browsing information and cookies to improve our Shopify website functionality,analyze user behavior, and tailor content to your preferences.

3. Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Shopify's platform provides robust security features, including secure socket layer (SSL) encryption technology, to encrypt sensitive data transmitted between your browser and our servers.

4. Data Disclosure:

We may share your personal information with our marketing agency and other trusted third-party service providers who assist us in operating our Shopify website, processing payments, and delivering orders. These service providers are contractually obligated to maintain the confidentiality and security of your information.

We may disclose your information when required by law or to protect our rights, property, or safety, or that of others.

5. Data Retention:

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. Your Rights:

You have the right to access, update, or delete your personal information by contacting us at +91-9911866966.

You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails.

7. Shopify Data Processing:

Our Shopify website may process personal information on our behalf as a data processor. Shopify's privacy policy governs their processing of personal information collected through our website.

8. WhatsApp Automation:

We use WhatsApp automation to facilitate communication with our customers. Your WhatsApp number may be collected and used for order updates and customer support purposes.

9. Policy Updates:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our Shopify website.

10. Contact Us:

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at +91-9911866966.

Thank you for trusting Rootsy with your personal information. We are committed to safeguarding your privacy and providing you with a secure online shopping experience on our Shopify website.