Shipping Policy

At Rootsy, we strive to provide you with a seamless shopping experience from start to finish, including hassle-free shipping. Please read our shipping policy carefully to understand how we process and deliver your orders.

Free Delivery: We are pleased to offer free delivery on all orders placed on our website, with no minimum purchase requirement.

Order Processing Time: We understand that you're excited to receive your order, and we aim to dispatch all orders within 3 working days from the date of purchase. Please note that orders are processed and dispatched during our business hours, Monday through Saturday, excluding public holidays.

Shipping Duration: The shipping duration varies depending on your location and the shipping method selected at checkout. Typically, orders are delivered within 2 to 10 working days from the date of dispatch. However, please allow for additional transit time for remote areas or during peak seasons.

Order Tracking: Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information. You can use this tracking number to monitor the status of your delivery and estimate the expected delivery date.

Delivery Partners: We work with reliable courier services to ensure the safe and timely delivery of your orders. While we make every effort to meet the estimated delivery timelines, please understand that external factors such as weather conditions, transportation delays, or unforeseen circumstances may affect delivery times.

Shipping Restrictions: At this time, we only ship orders within India. We apologize for any inconvenience this may cause and appreciate your understanding.

International Shipping: We do not currently offer international shipping. However, we are continuously exploring options to expand our shipping capabilities in the future.

Contact Us: If you have any questions or concerns regarding your order or shipping, please feel free to contact our customer support team at +91-9911866966. We are here to assist you and ensure that your shopping experience with Rootsy is nothing short of exceptional.

Policy Updates: Rootsy reserves the right to update or modify this shipping policy at any time without prior notice. We encourage you to review this policy periodically for any changes.

Thank you for choosing Rootsy for your honey needs. We appreciate your trust in us, and we look forward to serving you with the highest quality products and excellent customer service.